Right of withdrawal for digital goods
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)
Cancellation policy for digital content
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us ( Violeta Bilandzija, Kunigundenstr.30, 84518 Garching adAlz, telephone number: 017642973657, email address: ) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
Reasons for termination
3. the trader has provided the consumer with a confirmation of the contract on a durable medium within a reasonable period of time after the conclusion of the contract, but at the latest when the digital content not on a tangible medium is made available:
- in which the content of the contract is reproduced and
- which states that the consumer has expressly agreed, prior to the performance of the contract, that the entrepreneur may begin performance of the contract before the expiry of the withdrawal period and has confirmed his knowledge that by giving his consent he will lose his right of withdrawal once the contract has begun.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Violeta Bilandzija, Kunigundenstr.30, 84518 Garching adAlz, email address:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.
Versand & Lieferung
Wie lange dauert es, bis meine Bestellung bei mir ankomt?
Vesendet ihr euere Produkte auch international?
Fallen Versandkosten an?
Wie kann ich meine Bestellung nachverfolgen?
Sobald die Lieferung versendet wurde erhältst Du von uns eine Sendungsnummer mit allen weiteren Details und einem Link, wo Du deine Bestellung verfolgen kannst. Bitte beachte, es kann bis zu 72 Stunden dauern, bis sich Deine Sendung verfolgen lässt.
Retouren
Wie erhalte ich ein Retouren-Label?
Fallen Kosten für die Rücksendung an?
Wohin muss ich die Rücksendung schicken?
Sende uns deine Rücksendung bitte an folgende Adresse:
Violeta Bilandzija
Kuigundenstr.30
84518 Garching an der Alz
Wie lange kann ich Produkte retounieren?
Nach Erhalt der Ware kannst du diese inerhalb von 14 Tagen an uns zurücksenden.
Wie lange dauert die Bearbeitung der Retoure?
Die Bearbeitung deiner Retoure dauert in der Regel zwei bis drei Wochen.
In welchem Zustand muss das Produkt zurückgegeben werden?
Das Produkt muss in einem einwandfreien Zustand zurückgegeben werden.
Sollte der Artikel beschädigt oder verschmutzt zurückgesendet werden, behalten wir uns das Recht vor, einen Zahlungsersatz geltend zu machen.
Kontakt
Wie kann ich euch kontaktieren?
Über E-Mail kannst Du uns montags bis freitags zwischen 09:00-12:00 Uhr unter kontakt@vickylovelife.com erreichen. Wir antworten Dir wochentags in der Regel innerhalb von 72 Stunden.